Cigna Medical Plans

Cigna Plan Information

For questions about coverage or any other details, call the Cigna Pre-Member Line at (888) 806-5042 or visit the Cigna website. To find in-network providers, click here.

Cigna OAP High Deductible Health Plan (HDHP) with HSA

This plan option comes with a higher deductible than a traditional PPO, and the deductible must be satisfied before the plan will pay for any non-preventive medical or prescription services. But, because this is a qualified high deductible plan, you’re able to open a Health Savings Account (HSA). Snowflake will put money into your account automatically each pay period. You can reduce your taxable income by also putting money into your account on a pre-tax basis. Learn more about HSAs.

Please refer to the Plan Documents section below for plan summaries.

Cigna OAP Preferred Provider Organization (PPO)

This plan is a traditional PPO with a lower deductible than the HDHP. The deductible only applies to certain services. Most services are subject to a copayment. With this plan, you don’t have access to an HSA, and the monthly payroll contributions are higher.

Please refer to the Plan Documents section below for plan summaries.

Personal Health Advocates

Snowflake CIGNA plan participants have access to a team of clinical experts — including nurse case managers, health coaches, registered dietitians, exercise physiologists, behavioral professionals, social workers, and personal advocates — ready to support your medical needs as well as your social and emotional well-being.

Contact a CIGNA Personal Health Advocate to:

  • Access confidential assistance from reliable, compassionate professionals at no cost to you
  • Connect with a Personal Nurse Advocate to help find the care you need
  • Access online educational information and coaching programs designed to help manage your chronic conditions like diabetes or asthma, or make lifestyle changes in areas like weight, tobacco, or stress reduction
  • Locate community resources and support
  • Prepare for a hospital stay — and a recovery plan for when you leave

To learn more about the CIGNA Personal Health Advocates, click here.

Cigna’s Omada Diabetes Prevention Program

Through an innovative digital behavior change program, Cigna’s Omada diabetes prevention program helps participants lose weight (and keep it off), build strategies for healthy eating, activity, sleep, and stress management, and reduce the risk of developing type 2 diabetes and cardiovascular disease—one step at a time.

Access Omada Here

Omada for Cigna Overview

Omada for Cigna Participant Journey

Additional Mental Health Support through Lyra

Snowflakes and their dependents enrolled in one of our Cigna medical plans can continue care with a Lyra network therapist or coach beyond the 25 free sessions per year.  When care transitions to the Cigna medical plan, your regular deductibles, copays or coinsurance will apply.  You will also have access to medication management support, allowing Cigna members to get prescription drugs through Lyra. In addition, Snowflakes enrolled in Cigna plans will have access to a Clinical Leave Evaluation module in which Lyra will fill out the leave paperwork for members who need to take a leave of absence due to mental/behavioral health reasons.

CVS Pharmacy

Manage your prescriptions your way.

Under the Snowflake CIGNA medical plans, CVS Caremark® manages your prescription benefits just like Cigna manages your medical benefits. That means helping you get the medication you need, when you need it, whether that’s once a month or once a year. Your pharmacy plan gives you access to thousands of network pharmacy choices (including home delivery), offers personalized tools and services to help you and your family stay on track with your health, and helps you find ways to save along the way. Welcome to a prescription plan that has your best health at heart.

Visit Caremark.com/WelcomeCenter if you have questions or want to learn more before your plan starts.

View the CVS Webinar

Passcode: Wb&X4k85

View the CVS Presentation

Save time and money.

CVS Caremark® provides digital tools that make it easy to manage your health whenever – and wherever – you like. You can look for saving opportunities, stay on top of your prescriptions, and more. Here’s how our digital tools can help you every day:

  • Stay in the loop. Sign up to get email or text messages about your prescriptions, ways to save, status updates, and more.
  • Refill fast. Request refills quickly and keep track of prescriptions for your family in one convenient place. See how close you are to meeting your deductible and out-of-pocket cost maximum anytime.
  • Explore pharmacy savings options. Find out if your prescription is covered or if you could pay less for it. And see if options like prescription delivery by mail or changing to a generic medication can save you money.

Manage your pharmacy on your own time.

The CVS Caremark® mobile app gives you a secure, simple way to manage your prescription benefits and member information. You’ll find easy-to-use tools that help you save time, get organized, and stay on your path to better health. Find a nearby pharmacy no matter where you are. Learn about your medication and get information you can trust day or night. Do all this – and much more – at your convenience.

  • Keep an eye on drug costs and check for lower-cost alternatives that may save you money.
  • Order and track refills and receive timely refill reminders so you never miss a dose.
  • Stay on top of order status so you know when to pick up your medication or watch for delivery by mail.
  • Access your pharmacy list, member ID cards, and prescription history at your doctor’s office or anytime you need them.

ScriptSyncTM your prescriptions, ready together.

You can now schedule your prescriptions for pickup at the same time. This service will save you time, simplify the process, and help you stay on  track with your medications. Here is what you can expect:

  • Your refills will be coordinated for pickup on one pickup date each month, saving you trips to the pharmacy.
  • Before each pickup date, you’ll receive a reminder call or text message letting you know your prescriptions are ready.
  • Online access allows you to quickly add or remove prescriptions at your convenience.

Visit CVS.com/ScriptSync to access and manage your prescriptions and view frequently asked questions anywhere, anytime.

How do I access my CVS account?

For savings opportunities and personalized support, register at Caremark.com.

Will I receive a new ID card?

Once you enroll in one of the Snowflake CIGNA health plans, it will contain information about your medical coverage, as well as pharmacy benefits. You will not receive a separate pharmacy ID card.

What if I have a specialty medication?

If you take a specialty medication (for a condition like rheumatoid arthritis or multiple sclerosis), contact CVS directly to get started with CVS Specialty® to fill that prescription.

Caremark Cost Saver (GoodRx) program

Powered by GoodRx, Caremark Cost Saver provides members with automatic access to GoodRx’s prescription drug pricing to receive lower prices, when available, on generic medications. Learn more here.

Caremark Cost Saver flyer

Flu Shot Information

Click on the link below to help you find a participating pharmacy in your area that provided flu shots. Many pharmacies are requiring an appointment to get your flu shot so call ahead to schedule you flu shot appointment.

Flu Shot

Documents and Resources

Virtual Care

The doctor will see you now… anywhere!

Don’t have the time to visit the doctor’s office? Cigna offers telehealth and virtual care services from MDLive so you can get the care you need for a variety of minor conditions over the phone, via email, or on a video chat

MDLive offers online care from board-certified doctors and pediatricians. Use these resources to get help for minor conditions such as colds and flu, allergies, head and stomach aches, and more.

Create an account with your Cigna plan information.

MDLive for Cigna

Cigna Mobile App

Your medical plan in the palm of your hand.

From managing claims to viewing ID cards, complete your health tasks anytime, anywhere. Cigna offers a convenient mobile app for plan members to get what they need wherever they are.

MyCigna App

 

Plan Documents

Let ALEX help you choose your medical plan

ALEX is an interactive online tool that will walk you through your benefit options and provide personalized assistance along the way. ALEX will ask some questions about your specific healthcare needs, explain details for each benefit, and point out what options may be the best fit for your needs.

Talk to ALEX

Transparency in Coverage

These links lead to the machine-readable files made available in response to the federal Transparency in Coverage Rule and include negotiated service rates and out-of-network allowed amounts between health plans and health care providers. The machine-readable files are formatted to enable researchers, regulators, and application developers to access and analyze data more easily.

Cigna: www.ticmrf.com/46-0636374