U.S. Benefits 2027 Open Enrollment

U.S. Benefits Open Enrollment: October 26-November 6, 2026

Open Enrollment is your once-a-year chance to make sure your benefits fit your life and make any changes for the coming year. For 2027, we’ve added new resources to help you and your family catch health issues early, get expert support when you need it, and focus on your wellbeing.  

During Open Enrollment, you can:

Add or remove a dependent such as a spouse, domestic partner, or a child up to age 26.

Check your medical plan. Even if you're happy with your coverage, review the updated deductibles and copays.

Explore voluntary options like group legal, identity protection, life insurance, and long-term care coverage.

Review your beneficary designations and make any necessary changes.

Elect an FSA if you want one for 2027. FSAs don't roll over automatically: you have to re-enroll every year.

Learn More: Join an upcoming Benefits Information Session.

Open enrollment is October 26 - November 6, 2026. If you don’t make changes, your current benefit elections will stay the same for 2027, except for Flexible Spending Accounts (FSAs), which require a new election each year. (Note that 2027 contribution limits are not yet available.)

What’s New and Changing for 2027

Lyra Mental Health Support Updates

Eligible employees and dependents will continue to have access to Lyra Mental Health and support, up to 16 Lyra-sponsored sessions per year, at no cost (previously 25 sessions in 2026).

Update to RethinkCare

Effective January 1, 2027, Snowflake will replace RethinkCare with expanded Lyra neurodiversity support. Services such as caregiver training, adult skills coaching, care navigation, and fast-access evaluations will be available to all employees, with formal evaluations accessible through Cigna benefits.

Increased Contribution Limits for Health Savings, Flexible Spending, and Commuter Accounts

The 2027 IRS limits for Health Savings Accounts (HSAs) are listed below. The IRS limits for Flexible Spending Accounts (FSAs) and Commuter Benefits will be updated when the information becomes available.

HSA Contribution Details

2026 IRS Limits
2027 IRS Limit
Individual Coverage
$4,400
$4,500
Family Coverage
$8,750
$9,000
Additional 55+ Catch-Up Contribution
$1000
$1,000

FSA Contribution Details

2026 IRS Limits
2026 Claim Submission Deadline
2027 IRS Limit
2027 Claim Submission Deadline
Health Care FSA
$3,400
March 31, 2027
TBD
March 31, 2028
Dependent Care FSA
$7,500
March 31, 2027
TBD
March 31, 2028
Limited Purpose FSA
$3,400
March 31, 2027
TBD
March 31, 2028
Commuter Pre-Tax Account

You can enroll in or stop your participation in the commuter pre-tax account program at any time. Contributions in the account can be used in future months or plan years, and does not require an election during the Open Enrollment period. To learn more, visit the commuter page.

Voluntary Life Insurance and AD&D Update

Life insurance helps protect your loved ones in the event of an unexpected death. Snowflake provides Basic Life and AD&D coverage to all U.S. employees at no cost. Voluntary Life and AD&D Insurance allows you to purchase additional protection for your family's financial security.

Coverage is available for yourself, your spouse/domestic partner, and/or your child(ren). To purchase coverage for your dependents, you must first elect coverage for yourself. Consider your current and future financial needs when evaluating how much coverage you need.

What's New for Open Enrollment 2027

During the 2027 Open Enrollment period, you may increase your voluntary employee life insurance election by up to $40,000 without providing Evidence of Insurability (EOI) — also called a Statement of Health — as long as your total coverage does not exceed the $300,000 Guaranteed Issue (GI) limit.

How It Works:

Examples — No EOI Required

Current Coverage
Increase
New Total
EOI Required?
$10,000
+$40,000
$50,000
No
$150,000
+$40,000
$190,000
No
$280,000
+$20,000
$300,000
No
If You're Near the $300,000 GI Limit

Any coverage elected above $300,000 remains subject to EOI review.
Example:  An employee currently enrolled at $280,000 elects an additional $40,000.
The first $20,000 is approved automatically (bringing them to the $300,000 GI limit).
The remaining $20,000 requires EOI review.
Total elected coverage: $320,000 — with $20,000 pending approval.

Making Changes Outside Open Enrollment

Election changes outside the Open Enrollment period are only permitted if you experience an IRS-defined qualified life event (such as marriage, birth or adoption of a child, or divorce) — and you must submit your change request within 31 days of the event.

Short-Term Disability and Leave of Absence Updates

Beginning in 2027, the maximum weekly benefit for Short-Term Disability (STD) and California Voluntary Disability Insurance (VDI) for employees on a qualified medical leave will increase from $3,500 to $4,000 per week. STD and VDI benefits provided under the Snowflake plan are tax-free.

California Voluntary Disability Insurance changes:

For California employees covered by the Snowflake VDI plan, in addition to the increase in benefits above, you will also see an increase in the benefits for Caregiver and Parental leaves from a weekly maximum of $2,000 to $4,000, which are exempt from state taxes.

Benefits While on Leave

Starting in 2027, employees will be responsible for applicable benefit-plan contributions while on a leave of absence. For more information please see the LOA Toolkit on The Lift.

During paid leave:

Your regular benefit deductions will continue to be withheld from your paycheck as normal, including medical, dental, vision, FSA, and voluntary benefit contributions. Since many of our leave pay benefits are tax-free, these deductions will only come from any taxable income you receive.  If your leave pay is insufficient to cover the full deduction amount, deductions will be taken in the following priority order: [1. medical, 2. dental, 3. vision, 4. voluntary benefits]. Any amounts that cannot be withheld will accumulate and be reconciled upon your return.

During unpaid leave:

Your regular benefit deductions will stop since you will not have any eligible income. Contributions will accrue and will be reconciled when you return to work.

2027 Medical, Dental, and Vision Contributions

Healthcare costs continue to rise nationally, and as a result, employee bi-weekly contributions for medical, dental, and vision coverage will increase modestly in 2027. Snowflake still covers the majority of the cost of your care, and we remain committed to offering comprehensive, competitive benefits for you and your family.

Take a moment to review the updated 2027 contribution rates and consider what coverage best fits your needs before finalizing your elections.

Cigna Medical Plans and Pharmacy Update

If you're on the Cigna PPO or HDHP, your in-network and out-of-network deductibles and out-of-pocket maximums are being updated for 2027.

Your pharmacy coverage through CVS continues in 2027,  but certain copay amounts are changing. If you or a family member takes a regular medication, review the updated costs. Tier changes can affect how much you pay for both brand-name and generic drugs.

Medical (Cigna)

Cigna Annual Deductibles & Out-of-Pocket Maximums
2026
2027
Change
PPO Deductible
Open Access Plus (OAP) Plan
$250 individual / $500 family
$300 individual / $600 family
+$50 individual / +$100 family
PPO Out-of-pocket maximum
Open Access Plus (OAP) Plan
$3,000 individual / $6,000 family
No change
HDHP Deductible
Open Access Plus HDHP / Choice Fund HSA HDHP
$2,000 individual / $4,000 family
No change
HDHP Out-of-pocket maximum
Open Access Plus HDHP / Choice Fund HSA HDHP
$3,000 individual / $6,000 family
$4,000 individual / $8,000 family
+$1,000 individual / +$2,000 family

Pharmacy (CVS)

Prescription Copays
(All Cigna Plans)
2026
2027
Change
Generic drugs (Tier 1)
Retail, 30-day: $10
mail order, 90-day: $20
In-network retail: $10
mail order: $20
No change
Preferred brand drugs (Tier 2)
Retail, 30-day: $25
mail order, 90-day: $50
In-network retail: $35
mail order: $70
+$10 for retail
+$20 for mail order
Non-preferred brand drugs (Tier 3)
Retail, 30-day: $40
mail order, 90-day: $80
In-network retail: $50
mail order: $100
+$10 for retail
+$20 for mail order
Specialty drugs (Tier 4)
Retail, 30-day: $45
mail order, 90-day: $90
In-network retail: $55
mail order: $110
+$10 for retail
+$20 for mail order

Fertility Support Is Transitioning To Maven

Starting January 1, 2027, Snowflake’s fertility benefit, available to those enrolled in a Snowflake-sponsored Cigna medical plan, will move from Kindbody to Maven, making it easier and more streamlined to access care with a dedicated Care Advocate. Your fertility and family-building benefits remain unchanged.

For members who are already receiving fertility care, Maven's Member Benefits Services team is available to answer any questions you may have about your fertility benefits transitioning to Maven. You can reach Maven at benefits@mavenclinic.com or by calling (888) 465-7126 Monday-Friday 9am-9pm EST or 10am-5pm EST on weekends and holidays. To get started create your Maven account by visiting mavenclinic.com/join/snowflake or downloading the Maven Clinic app. Note, fertility services will be available to access in your account effective January 1, 2027.

New Muscle and Joint Support Through Hinge Health

Back pain. Knee pain. Hip or shoulder issues. Pelvic health. These are common and costly health problems. Starting in 2027, Snowflake-sponsored Cigna members and their families have access to Hinge Health, a digital program that pairs you with a physical therapist and an at-home exercise plan. No referral needed. Hinge Health is built on the idea that catching and treating musculoskeletal problems early leads to better outcomes. If you've been putting  off addressing an ache or injury, this is your place to start. Learn more about Hinge Health and join the wait list to activate services starting 1/1/2027.

New Cancer-Care Support Through Transcarent

A cancer diagnosis comes with a flood of decisions, appointments, and uncertainty. Starting  January 1, 2027, Cigna enrolled members have access to Transcarent, a dedicated team that provides personalized guidance through every step: understanding your diagnosis, finding specialists, navigating  treatment options, and supporting the people caring for you. Transcarent provides a dedicated nurse navigator and care team.

For questions, contact the Transcarent Dedicated Support Team at (877)921-2827.

Neurodiversity Support Is Transitioning to Lyra

To simplify care, neurodiversity support will be offered through Lyra, replacing RethinkCare. Lyra’s Center of Excellence for Neurodiversity supports employees and their dependents—including one-to-one caregiver training, adult skills coaching, and dedicated care navigation. If you are enrolled in a Snowflake-sponsored Cigna plan, you can also access neurodiversity assessments through Lyra.

New Expert Medical Opinion

If you or a family member receives a serious diagnosis or is facing major surgery, a second opinion from a top specialist can change everything. Through 2nd.MD (through Transcarent), employees enrolled in a Snowflake-sponsored medical plan have access to free virtual second opinion consultations with nationally recognized medical experts. No referral needed. Conditions where second opinions most frequently change treatment plans: cancer, orthopedic surgery, cardiac procedures, and rare diseases.

For questions, contact the Transcarent Dedicated Support Team at (877)921-2827.

Kaiser Medical Plans and Pharmacy Update 

Medical (Kaiser)

Plan Changes
2026
2027
Change
Out-of-pocket maximum
$1,500 individual / $3,000 family
$2,000 individual / $4,000 family
+$500  individual / +$1,000 family
ER Visit
$100
$250
+$150 per visit
Lab and X-Rays
$0
$10
+$10

Pharmacy (Kaiser)

Prescription  Copays
2026
2027
Change
Generic drugs (Tier 1)
30-day: $10, Mail-order, 100-day: $20
30-day: $15, Mail-order: $25
+$5
Preferred brand drugs (Tier 2)
30-day: $20, Mail-order, 100-day: $40
30-day: $25, Mail-order: $45
+$5
Non-preferred brand drugs (Tier 3)
30-day: $20, Mail-order, 100-day: $40
30-day: $25, Mail-order: $45
+$5
Specialty drugs (Tier 4)
$20
$20% (up to $250)
+Up to $250

New Kaiser Perks & Preventive Care Updates for 2027

In 2027, Kaiser is introducing enhancements. Talk to your provider to learn more.

  • Member Rewards Program: Earn Visa gift card credits by taking control of your health! Engage in healthy habits—such as linking your Apple Watch to complete daily activity goals, getting your flu shot, completing an annual physical, or using a Kaiser-sponsored digital wellness apps (Calm and Headspace) which are completely free for members. The Member Rewards Program is available through your Kaiser account.
  • At-Home Cervical Cancer Screenings: Starting in Q1 2027, California members will have access to convenient, at-home cervical cancer screening options to help support proactive preventive care and early detection. Talk to your Kaiser provider for more details.

New Expert Medical Opinion

If you or a family member receives a serious diagnosis or is facing major surgery, a second opinion from a top specialist can change everything. Through 2nd.MD (through Transcarent), employees enrolled in a Snowflake-sponsored medical plan have access to free virtual second opinion consultations with nationally recognized medical experts. No referral needed. Conditions where second opinions most frequently change treatment plans: cancer, orthopedic surgery, cardiac procedures, and rare diseases.

For questions, contact the Transcarent Dedicated Suport Team at (877)921-2827.

Compare Your Medical Plans

Cigna OAP HDHP with HSA

Lower Premium + HSA

Best For...

If you're generally healthy and want to pay less  monthly while building a tax-free savings account. Snowflake contributes to  your HSA.

Key Features
  • Higher deductible
  • HSA eligible + Snowflake HSA contribution
  • May be eligible for Limited Purpose FSA
Resources
Cigna OAP PPO

Predictable Copay Plan

Best For...

If you want lower out-of-pocket costs when you use care, without managing a deductible before coverage kicks in.

Key Features
  • Lower deductible
  • Copays for many services
  • No HSA, Access to Health Care FSA
Resources
2027 Cigna OAP PPO Benefit Summary
Kaiser Permanente HMO

Integrated Care (CA Only)

Best For...

If you're in California and prefer coordinated care  with a primary care doctor managing your referrals.

Key Features
  • Predictable copays
  • In-network coverage
  • Primary-care coordination
Resources
2027 Kaiser Benefit Summary

To compare these plans and determine which is right for you and your family, visit ALEX, our free, decision-support tool and medical plan cost estimator.

Plan terms to know -  Quick definitions

HDHP = High Deductible Health Plan

HMO = Health Maintenence Organization

HSA = Health Savings Account

FSA = Flexible Spending Account

OAP = Open Access Plus

PPO = Preferred Provider Organization

SBC = Summary of Benefits and Changes

Information Sessions

Get to Know Your Benefits

Live deep dives

We're hosting short virtual sessions throughout October. One per vendor, 30 minutes each. These are the fastest way to  understand what's available to you, including several benefits that don't require enrollment. Calendar invitations will be sent out; attendance is optional.

Can't make a live session?

Recordings will be posted as they become available.

Program
Date
Time (PST)
Care.com
Parenting, backup care & childcare support
Tuesday, October 13
10:00 – 10:30 AM PT
Prudential
Life & AD&D Insurance,  Long-Term Disability
Wednesday, October 14
10:00 – 10:30 AM PT
Fidelity HSA
Triple-tax savings & 2027 IRS limits
Thursday, October 15
11:00 – 11:30 AM PT
Transcarent
Cancer care support
Monday, October 19
11:00 – 11:30 AM PT
Cigna
Medical plans, virtual PT & diabetes prevention
Tuesday, October 20
10:00 – 10:30 AM PT
Lyra
Mental health & neurodiversity support
Wednesday, October 21
11:00 – 11:30 AM PT
Maven
Fertility, IVF, parenting & menopause
Thursday, October 22
10:00 – 10:30 AM PT
Monday, October 26
12:00 – 12:30 PM PT
ARAG Group Legal
Will prep, estate planning & legal consults
Monday, October 26
1:00 – 1:30 PM PT
Navia FSA
Healthcare, Dependent Care FSA & Commuter
Wednesday, October 28
11:00 – 11:30 AM PT
Norton LifeLock
Identity theft, credit alerts & cyber safety
Thursday, October 29
10:00 – 10:30 AM PT

Other Benefits to Review

Voluntary Benefits — Update Your Elections During Open Enrollment

These are optional benefits you can select during Open Enrollment, available at  group rates through Snowflake.

If you are currently enrolled in any of the programs listed above, your current enrollment will carry forward into 2027.

2027 Plan Costs

2027 Bi-Weekly Contributions

Employee Only
Employee + Spouse/DP*
Employee + Child(ren)
Employee + Family
Cigna OAP HDHP w/HSA
$44.00
$114.00
$91.00
$180.00
Cigna OAP PPO
$63.00
$192.00
$149.00
$287.00
Kaiser HMO
$56.00
$155.00
$120.00
$239.00
Delta Dental PPO
$5.00
$11.00
$12.00
$18.00
VSP Vision
$1.00
$2.00
$2.00
$2.00
2027 Domestic Partner Imputed Income

Resources

Not sure which plan is right for you? ALEX is a free a decision-support tool and medical plan cost estimator built specifically for Snowflake's benefits.  Answer a few questions about your health, your family, and how often you use care. ALEX will estimate your total annual costs across plans.

Meet Alex

Ready to Enroll?

Click on the "Enroll Now" button below to review your current elections and make your 2027 updates. Be sure to save your confirmation once you submit your elections. Changes outside of the Open Enrollment period are only allowed if you experience an IRS-defined qualifying life change and update your elections within 31 days of your eligible event date.

Enroll NowFrequently ASked Questions
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