Mental Health and well-being

Lyra

Your go-to for well-being.

Our well-being partner, Lyra, provides care for your emotional and mental health how, when, and where you need it—at no cost to you.

Whether you’re feeling stressed, anxious, or depressed, short-term support from Lyra can get you back on your feet. With online tools, research-backed therapeutic methods, and top therapists, you and your family can tap into an easy-to-use, convenient way to get the help you need.

Meet with coaches and therapists via live video or in-person care, get personalized recommendations for appropriate care, schedule appointments, and access self-care tools all from the Lyra platform.

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What does Lyra offer?

As a Snowflake employee, you, your dependents, and your spouse or domestic partner can each access 25 sessions per year for therapy and coaching. Wondering which type of care might be right for you? Here are some details on each of our care paths to help you understand how they work:

How to access Lyra?

Lyra only works with providers who practice evidence-based techniques (therapies that have been rigorously tested in scientific studies and proven to work). This means that you can trust you’re getting effective care that will help you get unstuck.

Log in to Lyra today to access:

  • Mental health coaching
  • Short-term therapy
  • Self-care apps
  • Work/life services
  • Unlimited, 24/7 access to helpful articles, resources, and self-assessment tools

You can also contact Lyra 24/7, 365 by phone:

Behavioral Health: (844) 927-0110

Work-Life Services: (844) 927-0175

Lyra Learn Course

Lyra Learn Course is an eLearning adaptation of Lyra workshop content.  Here are the steps for employees to access the Lyra Learn platform and register an account:

  1. Go to learn.lyrahealth.com
  2. When initially registering, use Code:  Snowflake
  3. Register with an email address and create a password. If you already have an established account, you can visit the URL in Step 1 and enter your login information. 

Lyra Learn Gatherings in the Lyra Learn course are structured, small group discussions on timely topics facilitated by Lyra’s mental health experts. Members can find support by engaging with other members alongside a trained mental health provider.

Mental health support from your medical plan

In addition to our EAP through Lyra, your medical plan comes equipped with resources to support your mental health.

Virtual Counseling with MDLive for Cigna

In addition to telehealth, MDLive for Cigna offers members a variety of behavioral health services, with options for counselor or psychiatrist consultations at your home, their offices, or on-the-go phone and video appointments.

MDLive providers can diagnose, treat and prescribe most medications for non-emergency conditions such as:

  • Addictions
  • Depression
  • Bipolar disorders
  • Stress
  • and many more

Learn more

Cigna Mental and Behavioral Health Resources

Cigna has a collection of educational resources, tools, and self-help articles covering a wide range of topics in the area of mental and behavioral health on a dedicated webpage.

Learn more

Kaiser myStrength App

The Kaiser myStrength app provides self-care solutions on a convenient mobile app.  It will help you develop a personalized program with interactive activities, coping tools, inspirational resources, and more. Kaiser plan members have access to the app at no cost.

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Kaiser Mental Health Resources

Kaiser’s mental health page brings many available resources into one convenient place. Kaiser members can connect to care online, explore treatment options, understand symptoms and conditions, take self-assessments, and more.

Learn more