Cigna Medical Plans

Cigna Health Plan Comparison

Snowflake offers two Cigna medical plans designed to fit your needs and budget. Review your options on this page and use our support services and resources to guide your benefits experience.

Your Plan Options

Cigna OAP High Deductible Health Plan (HDHP) with HSA

This option comes with a higher deductible than a traditional PPO, and the deductible must be satisfied before the plan will pay for any non-preventive medical or prescription services. But, because this is a qualified high deductible plan, you are eligible for a Health Savings Account (HSA). Snowflake will put money into your account automatically each pay period. You can reduce your taxable income by contributing pre-tax funds into your account. Learn more about HSAs.

Cigna OAP Preferred Provider Organization (PPO)

This plan is a traditional PPO with a lower deductible than the HDHP. The deductible only applies to certain services. Most services are subject to a copayment. With this plan, you do not have access to an HSA, and the monthly payroll contributions are higher.

Cigna HDHP w/ HSA | OAP

(888) 806-5042
Policy/Group #: 3343037
cigna.com

Cigna Dedicated Client Service Partner

(800) 244-6224
Snowflake@CignaHealthCare.com

CVS Prescription Coverage

(866) 242-0050
CVS Specialty Pharmacy : (800) 237-2767
Group #: 22GD
caremark.com

Compare Plan Details

Use this table to review your plan details at a glance.

 Cigna OAP HDHP
with HSA
Cigna OAP PPO
In-NetworkOut-of-NetworkIn-NetworkOut-of-Network
Annual Deductible
   Individual$2,000$2,000$250$250
   Family$4,000$4,000$500$500
Annual Out-of-Pocket Maximum
   Individual$3,000$3,000$3,000$3,000
   Family$6,000$6,000$6,000$6,000
Preventive CareNo chargeYou pay 30%
after deductible
No chargeYou pay 30%
after deductible
Primary ProviderYou pay 10%
after deductible
You pay 30%
after deductible
$20 copayYou pay 30%
after deductible
SpecialistYou pay 10%
after deductible
You pay 30%
after deductible
$20 copayYou pay 30%
after deductible
Cigna Telehealth ServicesYou pay 10%
after deductible
Not covered$20 copayNot covered
Diagnostic Lab and X-RayYou pay 10%
after deductible
You pay 30%
after deductible
You pay 10%
after deductible
You pay 30%
after deductible
Mental Health
   Outpatient (Physician's Office)
You pay 10%
after deductible
You pay 10%
after deductible
$20 copayYou pay 10%
after deductible
   OutPatient (Other)You pay 10%
after deductible
You pay 10%
after deductible
You pay 10%
after deductible
You pay 10%
after deductible
   InpatientYou pay 10%
after deductible
You pay 30%
after deductible
You pay 10%
after deductible
You pay 30%
after deductible
Chiropractic Care
(30 visit annual maximum)
You pay 10%
after deductible
You pay 30%
after deductible
$20 copayYou pay 30%
after deductible
Emergency RoomYou pay 10%
after deductible
You pay 10%
after deductible
$150 copay per visit
(waived if admitted);
You pay 10%
$150 copay per visit
(waived if admitted);
You pay 10%
HospitalizationYou pay 10%
after deductible
You pay 30%
after deductible
You pay 10%
after deductible
You pay 30%
after deductible
Outpatient SurgeryYou pay 10%
after deductible
You pay 30%
after deductible
You pay 10%
after deductible
You pay 30%
after deductible

For questions about Cigna coverage when traveling outside of the United States, please view the Urgent and Emergency Care flyer.

Cigna Support Services

Snowflake Cigna plan participants have access to a team of clinical experts—including nurse case managers, health coaches, registered dietitians, exercise physiologists, behavioral professionals, social workers, personal advocates, and a Dedicated Client Service Partner— ready to support your medical needs, as well as your overall wellbeing.

Dedicated Service Partner
Personal Health Advocate
Cigna One Guide®
Start here to get instant, personalized help understanding and using your Cigna health plan.

Get in Touch Now

Contact your team of clinical experts who are ready to support your medical needs and wellbeing.

Contact your Advocate

Call a One Guide® representative during pre-enrollment to get personalized, useful guidance.

Cigna One Guide®

Call (800) 244-6224 or email Snowflake@CignaHealthCare.com for 24/7/365 assistance.

When to use Support Services

ServiceI Need To...Contact Info
Dedicated Service Partner
  • Understand claims and explanation of benefits

  • Resolve medical billing discrepancies

  • Ask questions on authorization status

  • Navigate MyCigna

  • Understand my programs, benefits, and services
  • For questions about this offering or any other details,
    call (800) 244-6224 or email Snowflake@CignaHealthCare.com.

    To learn more about your Cigna Dedicated
    Client Service Partner, view Dedicated Client Service Partner information.
    Personal Health Advocate
  • Access confidential assistance from reliable, compassionate professionals

  • Connect with a Personal Nurse Advocate to help find care

  • Access online educational information and coaching programs

  • Locate community resources and support

  • Prepare for a hospital stay and a recovery plan
  • To learn more about the Cigna Personal Health Advocates, view Personal Health Advocate information.
    Cigna One Guide®
  • Resolve health care issues

  • Get the most out of my plan

  • Find in-network hospitals and health care providers

  • Get cost estimates

  • Understand my bills
  • To learn more about the Cigna One Guide, view the Cigna One Guide.

    Pharmacy

    Your prescription drug benefits are administered by CVS Caremark, which provides coverage for prescription medications and related pharmacy services. Visit CVS Prescription Coverage for details.

    Additional Resources

    Snowflake Cigna plan participants have access to additional health and wellness resources.

    Omada Diabetes Prevention Program

    Cigna’s Omada Diabetes Prevention Program

    Through an innovative digital behavior change program, Cigna’s Omada diabetes prevention program helps participants lose weight (and keep it off), build strategies for healthy eating, activity, sleep, and stress management, and reduce the risk of developing type 2 diabetes and cardiovascular disease—one step at a time.

    Enroll in Omada

    Helpful Links

    View Omada for Cigna Overview

    View Omada for Cigna Participant Journey

    Lyra Mental Wellbeing Support

    Additional Support Through Lyra

    Coaching and Therapy: Snowflakes and their dependents enrolled in a Cigna medical plan* can continue care with a Lyra network therapist or coach beyond the 25 free sessions per year.  When care transitions to the Cigna medical plan, your regular deductibles, copays, or coinsurance apply.

    Medication Management: You also have access to medication management support, allowing Cigna members* to get prescription drugs through Lyra.

    Leave Assistance: In addition, Snowflakes enrolled in Cigna plans* will have access to a Clinical Leave Evaluation module in which Lyra will fill out the leave paperwork for members who need to take a leave of absence due to mental/behavioral health reasons.

    *You (and your dependents) must be enrolled in a Cigna medical plan through Snowflake to qualify.  

    Start with Lyra Today

    Virtual Care

    The doctor will see you now… anywhere!

    Don’t have the time to visit the doctor’s office? Cigna offers telehealth and virtual care services from MDLive so you can get the care you need for a variety of minor conditions over the phone, via email, or on a video chat.

    MDLive offers online care from board-certified doctors and pediatricians. Use these resources to get help for minor conditions such as colds and flu, allergies, head and stomach aches, and more.

    Create MDLive Account

    Documents and Contacts

    Transparency in Coverage

    These links lead to the machine-readable files made available in response to the federal Transparency in Coverage Rule and include negotiated service rates and out-of-network allowed amounts between health plans and health care providers. The machine-readable files are formatted to enable researchers, regulators, and application developers to access and analyze data more easily.

    Cigna: ticmrf.com/46-0636374

    Contact Information

    Cigna HDHP w/ HSA | OAP


    (888) 806-5042
    Policy/Group #: 3343037
    cigna.com

    Cigna Dedicated Client Service Partner


    (800) 244-6224
    Snowflake@CignaHealthCare.com

    CVS Pharmacy


    (866) 242-0050
    CVS Specialty Pharmacy : (800) 237-2767
    Group #: 22GD
    caremark.com

    MyCigna App


    CVS Caremark® Mobile App