Family-Building Support

Maven

Your one-stop shop for personalized family support and parenthood.

We partner with Maven to bring you round-the-clock support at every stage of your parenting journey. Maven provides on-demand virtual care, clinically informed content, and a supportive community for new and prospective parents.

If you or your partner are thinking about pregnancy in the future, already pregnant, considering adoption or surrogacy, or raising a family, Maven is there to help.

Join Maven

The following Maven resources are available to all Snowflakes at no cost.

On-demand virtual appointments

With Maven, you have access to top-rated practitioners, including unlimited messaging and on-demand video appointments with Maven OB-GYNs, mental health specialists, prenatal nutritionists, reproductive endocrinologists, lactation consultants, career coaches, and many others from wherever you are, whenever you need it.

Designated care advocates

Personalized, one-on-one support to help answer questions about your benefits, get connected to the right Maven providers for your needs, and get referrals to in-person care when you need it.

Return-to-work and career coaching

Without the right support, balancing work and your new family life can be difficult. Maven provides coaching so you can prepare and succeed in your return to the workplace.

Breast milk shipping

Maven’s state-of-the-art app makes breast milk shipping simple for any kind of work travel with kits to safely store or ship your milk. Plus, you get on-demand access to expert Care Advocates and Lactation Consultants to help you choose the perfect travel kit and answer any breastfeeding questions.

Content library

A library of expert content, tailored to your experience. Maven’s content library is clinically informed and tailored to you on topics like prenatal health, postpartum depression, and returning to work with confidence.

Fertility Care for Cigna Members Through Maven

Starting January 1, 2027, Snowflake has a new, more comprehensive family-building benefit for U.S. employees, powered by Maven Clinic!

Fertility care, made simpler.

Starting January 1, 2027, if you're enrolled in a Snowflake Cigna medical plan, you and your spouse/domestic partner will access fertility treatment (IUI/IVF, male fertility) and preservation (egg/sperm freezing) through Maven, with up to 2 Maven cycles per household lifetime maximum and fertility pharmacy covered through Maven Rx.

Life's other paths to parenthood

All benefits-eligible employees will also get a $20,000 lifetime wallet per household for adoption, surrogacy, and donor tissue expenses.

If you have previously used all or a portion of your lifetime fertility and family building benefits through a previous Snowflake coverage or reimbursement program, this will be reflected in your benefit balance through Maven.

What we love most about this benefit?

Every member gets a dedicated Maven Care Advocate — one person who gets to know you and stays with you throughout your journey. No re-explaining your situation to someone new each time; just a consistent point of contact who already knows your story, so you can spend less time managing logistics and more time focused on what matters most.

Eligibility

All Snowflakes enrolled in a Cigna health plan are eligible for fertility care. All Snowflakes, including those not enrolled in a Snowflake-sponsored healthcare program are eligible for Maven’s other services including fertility support, parenting coaching, milk shipping, location consulting, menopause support, and access to consultations from physicians in over 30+ types of specialized medical and wellness providers.

Cost

Standard co-pay and co-insurance are applicable. There is no cost to Snowflakes to participate in Maven services outside of fertility care.

Enroll and Learn More: mavenclinic.com/join/snowflake

Kindbody

As of January 1, 2027, fertility services will available through Maven. For members who are already receiving fertility care, Maven’s Member
Benefit Services team is available to answer any questions you may have about your fertility benefits transitioning to Maven. You can reach Maven at benefits@mavenclinic.com or by calling (888) 465-7126 Monday-Friday 9am-9pm EST or 10am-5pm EST on weekends and holidays.

Comprehensive family-building services so you can focus on what really matters.

Planning to start or grow your family? If so, Snowflake can help with family-building assistance through Kindbody. Kindbody provides end-to-end fertility services, including IVF and egg freezing, fertility medication, an online wellness platform, and mental health services—all designed to support you from preconception through postpartum.

Kindbody is available to all employees, as well as their spouse or domestic partner, who are currently enrolled in one of our Cigna medical plans.

  • Up to two fertility cycles (i.e., egg freezing, embryo freezing, or IVF)
  • Fertility medication
  • Dedicated Care Navigation Team
  • Nutrition and mental health support
  • 24/7 virtual care and appointment scheduling
  • Personalized patient portal

Contacts

Contact Information

Kindbody

(855) 846-7834
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Company access code: KINDSNOW
‍employeebenefits@kindbody.com

Kindbody’s Patient Care Navigators are available to explain the details of the coverage, assist with finding a network provider, and guide employees through the process every step of the way.

Maven

support@mavenclinic.com
mavenclinic.com/join/snowflake
‍
Download the Maven Clinic app:

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